Provided Complimentary, Daily from 6am until 10pm     

Pick-up: Unfortunately, the courtesy van cannot wait at the airport. Therefore, our hotel in Scottsdale cannot prearrange transportation. Instead, we ask that upon arrival at the airport, the guest go to the baggage claim area and collect any luggage (if the guest calls prior to collecting his/her luggage, the operator will only inform him/her that before she sends the driver, they must collect luggage and call back). In this area there will be a wall of white courtesy phones listing hotels and car rental agencies that pick-up at the airport.  The guest will look for the extension number to dial for the Chaparral Suites Resort. This rings directly to the hotel operator who is in contact with the driver. While the guest is on the line, the operator will notify the driver and get an estimated time of arrival to the airport. It can take anywhere from 1 minute to 1 hour for the driver to pickup. The operator will then give instructions to the guest on where they need to go to meet the driver, depending on the terminal they are at.

Back to the airport: The shuttle back to the airport leaves every hour on the hour by request beginning at 6am until 10pm. We suggest that at check-in, the guest inform the front desk agent when he/she needs to go back to the airport. The agent will sign-up the guest for that time on his/her departure date.

All the comfort of first-class Scottsdale hotel rooms and courtesy airport transportation—our goal is to ensure a worry-free, relaxing stay!

This list includes only on-site services and amenities. This list is partial and may not include some items. Furthermore, the services and amenities listed are subject to change without advance notice. Some may require an additional fee, service charge, or rental fee. If you have any questions on anything that is not listed, please contact the hotel directly at (480) 949-1414.